About Us

Management Philosophy

By building highly efficient, state-of-the art systems, we will establish rental cars as a third public transport option, providing faithful service to our customers and pursuing happiness for all stakeholders involved in our business.

Basic Policies

• 1. We are committed to quality assurance, implementing leasing services, and increasing customer satisfaction.
• 2. We will provide increasingly convenient, economical means of utilizing automobiles.
• 3. Recognizing our shared community, the Nippon Rent-A-Car Group will foster respect for humanity, and strive to create a workplace where employees can flourish both physically and mentally.

Improving Quality in Three Major Areas

In order to provide customers with safety and peace of mind, Nippon Rent-A-Car strives to improve quality in three major areas.
Vehicle Quality Customer Service Quality Rental Location Quality
More than just rental cars, we provide customers with a variety of services for satisfaction and peace of mind.
Whenever and wherever we operate, appreciation for our customers always comes first. We not only strive to promote vehicle rentals, but also to create added value.
We engage in a variety of other initiatives as well. As a company dealing in automobiles, the environment always remains a crucial concern. We were one of the first rental services to establish a hybrid rental class and provide eco-friendly driving.
In recognition of these commitments, Nippon Rent-A-Car became the first rental car company in May 2010 to be endorsed as an Eco-First Company by Japan's Ministry of the Environment.
However, we will not rest on these laurels. Our sincere wish, moving forward, is to continue to serve the community, as a company that is friendly to both people and the environment.
Nippon Rent-A-Car relies on the support of its customers. We look forward to your business.