About Us

We are Nippon Rent-A-Car. Founded in 1969, Nippon Rent-A-Car is Japan's most distinguished rental car company.
We provide customers with approximately 850 locations and 42,000 vehicles throughout Japan.
As we are not affiliated with any specific automaker, we are able to provide a variety of vehicle makes and models for customers to rent.
Rather than let vehicles age, we also replace our most popular passenger vehicles every few years.
Replacing used vehicles eliminates uncomfortable wear and tear, and reduces the risk of breakdown and other inconveniences to our customers.
The most trusted name in vehicle rentals.

Management Philosophy

By building highly efficient, state-of-the art systems, we will establish rental cars as a third public transport option, providing faithful service to our customers and pursuing happiness for all stakeholders involved in our business.

Basic Policies

  • 1. We are committed to quality assurance, implementing leasing services, and increasing customer satisfaction.
  • 2. We will provide increasingly convenient, economical means of utilizing automobiles.
  • 3. Recognizing our shared community, the Nippon Rent-A-Car Group will foster respect for humanity, and strive to create a workplace where employees can flourish both physically and mentally.

Improving Quality in Three Major Areas

In order to provide customers with safety and peace of mind, Nippon Rent-A-Car strives to improve quality in three major areas.
Vehicle Quality Customer Service Quality Rental Location Quality
More than just rental cars, we provide customers with a variety of services for satisfaction and peace of mind.
Whenever and wherever we operate, appreciation for our customers always comes first. We not only strive to promote vehicle rentals, but also to create added value.
We engage in a variety of other initiatives as well. As a company dealing in automobiles, the environment always remains a crucial concern. We were one of the first rental services to establish a hybrid rental class and provide eco-friendly driving.
In recognition of these commitments, Nippon Rent-A-Car became the first rental car company in May 2010 to be endorsed as an Eco-First Company by Japan's Ministry of the Environment.
However, we will not rest on these laurels. Our sincere wish, moving forward, is to continue to serve the community, as a company that is friendly to both people and the environment.
Nippon Rent-A-Car relies on the support of its customers. We look forward to your business.

Company Outline

Company name
Nippon Rent-A-Car Service, Inc. (abbreviated NRS
Head Office
14F, FUJISOFT Bldg., 3 Kanda-neribeicho, Chiyoda-ku, Tokyo 101-0022
Tel: 03-6859-6111 Fax: 03-6859-6117
Kansai Branch
4F, Hirano-machi Yamauchi Bldg., 2–4–11 Hirano-machi, Chuo-ku, Osaka 541-0046
Tel: 06-6222-7111 Fax: 06-6222-7114
Established
25-Mar-69
Capital
720 million yen
President
Yoshimitsu Arahata
No. of franchisees
18 in Japan and 1 overseas
No. of rental offices
857 offices in Japan (including information booths) and overseas (Hawaii, Guam)
No. of vehicles in fleet
39,300 in Japan (30,200 rental vehicles, 9,100 leased vehicles)
Annual sales
56.8 billion yen (results for year ended December 31, 2016)
(rental vehicles: 53.1 billion yen, leased vehicles: 3.7 billion yen)
No. of employees
5,487 (including at franchisees)

Note: The number of rental offices and vehicles in fleet are as of December 31, 2016.