Usage Guide

Driver's License Requirements

All drivers are required to have a valid driver's license. Valid one is as below:

1. International driving permit under the Convention of Road Traffic on Sep. 19, 1949

2.Authorized Japanese Translasion for driver's license issued in: Switzerland, Germany, France, Taiwan, Belgium, Slovenia, or Monaco

3.Japanese driver's license

1.International driving permit:(Convention of Road Traffic on Sep. 19, 1949(Geneva Convention))

When driving with an international driving permit:
You will be required to present both passport from your home country and your international driving permit.

Caution:

  • *International driving permits are only valid for one year from the date of issue (please confirm the date of issue on your permit). Additionally, international driving permits are only valid from the date of entry into japan (date of entry can be found in the immigration stamp in your passport).
  • *However, persons on the basic resident register who leave Japan and subsequently re-enter the country within less than 3 months, will not have their date of entry (the start date for driving eligibility in Japan).
  • *International driving permits acquired from signatory countries to the Paris Convention (1926), Washington Convention (1943) or Vienna Convention (1968) are not accepted.
  • *A stamp is required for D box is required to driver vehicles with more than 9seats (including the driver's seat).
    (Applicable vehicle types: Class W-B or larger minivans, microbuses, etc.)
  • *International driving permits issued in Japan are not permitted to drive within Japan.

Points to confirm for international driving permits

1. Issuing country

2. Relevant convention date (September 19, 1949)

*International driving permits based on other dates are not accepted to drive in Japan.

3. Date of issue

*Permits are valid for one year from the date issue.

4. Permission stamps for categories of vehicles permitted to drive
*For details on categories see below.

Categories
Vehicles permitted to drive
Permitted license Class
A
Motorcycle
Unavailable
B
Motor vehicles used for the transport of passengers and comprising, in addition to the driver's seat, at most eight seats, or those used for the transport of goods and having a permissible maximum weight not exceeding 3,500kg (7,700lb). Vehicles in this category may be coupled with a light trailer.
Classes K, S, E, J, O, X, W (excluding W-B), Y, D, T (T-H/T-S)
C
Motor vehicles used for the transport of goods and of which the permissible maximum weight exceeds 3,500kg (7,700lb). Vehicles in this category maybe coupled with a light trailer.
Classes T-C, R-D or bigger
(Large trucks and dry vans)
D
Motor vehicles used for the transport of passengers and comprising, in addition to the driver's seat, more than eight seats. Vehicles in this category maybe coupled with a light trailer.
Class W-B and M class (Minivans/microbuses with 10 seats or more)
E
B, C or D above with attachment
Unavailable

2.Authorized Japanese translation

If you have a driver's license issued in Germany, France, Switzerland, Belgium, Taiwan, Slovenia or Monaco, you are required to present your original driver's license, the authorized Japanese translation and your passport.
Translations are valid for one (1) year from the date of entry into Japan. Please present your passport so we can confirm the date of entrance.

●Authorized Japanese translation of the driver's license should be issued by the respective country's embassy or consulate in Japan or by the Japan Automobile Federation (JAF).
● For Taiwanese licenses, a Japanese translation of the driver's license should be issued by the JAF or the East Asia Relations Commission.

3.Japanese driver's license

License categories and types of vehicles that are permitted are

: Permitted
: Not permitted to drive for certain vehicle models
: Not Permitted
Types of vehicles Ordinary Driver's License *1 Semi medium-sized Motor Vehicle
Driver's License
(Up to 5t) *2
Semi medium-sized Motor Vehicle Driver's
License
Medium-sized Motor Vehicle Driver's License
(up to 8t)
Medium-sized Motor Vehicle Driver's
License
Passenger cars,
Minivans, Light vans
Flatbed
Trucks
T-H・T-S
T-C
T-D・T-E
T-F
Dry
Vans
R-D
R-E・R-F
R-G
Specially equipped
vehicles
*3 *4
Microbuses

*1 Drivers who obtained ordinary license after Mar. 12, 2017.

*2 Drivers who obtained ordinary license between June. 2, 2007 and Mar. 11, 2017.

*3 Not permitted when vehicle maximum weight(weight of the vehicle and its maximum load) exceeds 7.5t.

*4 Not permitted when vehicle maximum weight(weight of the vehicle and its maximum load) exceeds 8.

Reservations

1.How to make a reservation

Click the button below for online reservations.

For reservations by telephone, please contact the Nippon Rent-A-Car English Service Desk.

Nippon Rent-A-Car English Service Desk

+ 81-3-6859-6234

Mon.-Fri.: 9:00-17:00 (closed Sat., Sun. and holidays)

*Telephone conversations will be recorded for our better telephone services.

2.How to change/cancel reservations

Changes/cancellations can be made online, by telephone, or by e-mail or online.

TEL:

If you do not know your reservation number, please provide the driver's name and place and date of your car pick-up so that we can seach for your reservation.

Email:

Please include the following information in your email.

・Whether you would like to change or cancel your reservation

・Reservation number

・Driver's name

・Date of car pick up

・Rental location

・Items you would like to change (when requesting to change your reservation)

Email:intlres@nipponrentacar.co.jp

*Cancellation fee

Cancellation charges apply for the cancellation of reservations. If you do not show up without notice more than one hour after the reserved time of car pick up, this will be regarded as a cancellation. The same amount will be paid by Nippon Rent-A-Car in the event that a reservation is cancelled by Nippon Rent-A-Car or a rental agreement is not made. No such charges apply when reservations are made and cancelled on the same day.

Cancellation fees

Up to 7 days prior to the date of rental
Charges do not apply
Up to 3 days prior to the date of rental
20% of the basic rate
Up to 1 day prior to the date of rental
30% of the basic rate
Date of rental
50% of the basic rate
Maximum charge JPY 6,000

*A separate cancellation charge applies for microbuses.

*No tax is imposed on cancellation fees.

From Pick-up to Return

1.At the office

Necessary items

(1)A Japanese driver's license, an international driving permit valid in Japan (dated on the September 19, 1949), or a driver's license from Switzerland, Germany, France, Belgium, Taiwan, Slovenia or Monaco (authorized Japanese translation required)

(2)Your passport (for drivers who do not possess a Japanese driving license)

(3)A credit card accepted by Nippon Rent-A-Car

*A credit card is required even if credit card information was entered when making a reservation online, as payment is made at the time of pick-up.

Pick-up procedures

(1) We will make a photocopy of your license, passport and related documents.

(2) You will be requested to read the Rental Agreement and other related papers, and sign if you agree with the terms and conditions.

(3) Payment by credit card is required at the time of pick-up.

(4) Our staff will ask you to check and confirm the exteria of the vehicle. If you find any damage on the vehicle, please inform staff at this time.

2.Return

Return procedures

*Please return vehicles with a full tank of fuel.

(1) Present fuel receipt on return.

((2) Staff will check the vehicle with you. Do not leave any personal belongings in the vehicle.

(3) You may be charged for any additional charges, if any.

Optional equipment / items

Optional items and fees

Optional items
Notes

Car navigation system(GPS)

Fee:Free

Available free of charge for all vehicle types.
English / Japanese, Multi-lingual GPS available except trucks and dry vans.

ETC device

Fee:Free

Available free of charge for all vehicles (exc. outlying islands).
ETC card need to be inserted into ETC device before passing trough ETC gates on highways.
What is ETC?

ETC card

Fee:324 yen, including tax, up to 7 days
1,080 yen, including tax, 8 days and more

ETC card rental service is available at our major rental offices nationwide(not available rental offices on small islands where ETC system does not exist.)
Toll fees will be calculated when you return your car and ETC card.

Expressway Pass

Fee:Rates are different from every Expressway Pass program.

Good value plans to drive certain highways with fixed price.
For further information, please visit here.
To use expressway pass program, you will be required to rent an ETC card from Nippon Rent-A-Car.

Non-smoking vehicles

Fee:Free

All passenger cars and minivans are no smoking.
All cargo vans, trucks and dry vans are smoking.

4WD
(exc. vehicles with 4WD as standard equipment)

Fee:1,620 yen/day (up to 15 days)

Specify when making your reservation. (some areas only)
*J-C, J-I and Y-C classes are equipped with standard 4WD. No additionally charge is required.

Child safety seats

540 yen/day

(1,080 yen up to 10 days,
2,160 yen up to 20 days,
3,240 yen up to 1 month)

If you are accompanied by a child under the age of 6, you are required to use a child safety seat. See here.

Snow tires (winter tires)

2,160-3,240 yen/day
(Maximum fee: 10 times daily rate)

Snow tires are necessary options when you drive on snowy / icy roads. It is free at rental offices which are located in snowy area, while certain optional fees are charged at other rental offices. Please specify if you need vehicle equipped with snow tires at the time of reservation.Please see here for further information.

Ski rack

1,080-2,160 yen/day
(up to 3 days)

Only available in winter. (some areas only)
Charge varies depending upon rental vehicle.

Child safety seats

In accordance with the Road Traffic Act, you are required to use a child seat when you are accompanied by a child under the age of 6.
When necessary, please reserve in advance. Several types of child safety seats are available. Please select the appropriate type as belaw:

Baby seat

Child seat

Weight: Up to 10 kg

Height: Up to 65 cm

Age: Up to 9 months

Weight: 9-18 kg

Height: 65-100 cm

Age: 9 months to 4 years

Dimensions (example)
W 475 mm x
D 525 mm x
H 650 mm

Junior seat

Weight: Up to 36 kg

Height: Up to 138 cm

Age: over 4 years

Dimensions (example)
W 420 mm x
D 350 mm x
H 210 mm

What is ETC ?

The ETC (Electronic Toll Collection) system enables drivers to pay toll fees without stopping at a toll gate. Tolls are charged based on the total amount of recorded usage in the IC chip of the ETC card.

ETC portal site

ETC cards need to be inserted into the ETC device before passing through ETC gates on highways.

*ETC card rental service is available at our rental offices nationwide.
Please reserve in advance. Please click here for further information.

Rentals (return to another location)

Nippon Rent-A-Car offers one-way rentals, so you can pick up a car at one rental location and return it to another
(subject to car availability).

One-way fees:

1
Within the same prefecture, and the area set by Nippon Rent-A-Car
Free
2
When utilizing one-way rental in a single prefecture,
across areas set by Nippon Rent-A-Car
Applied

●Drop-off fees vary depending upon distance and vehicle type.

●Please ask specific one-way fee at the time of reservation.

Caution:

  • *One-way rentals are not available at some rental locations due to location, environment next reservations, vehicle type selected, and other reasons.
  • *One-way rentals are not available to locations on outlying islands such as Sadogashima, Tanegashima, Yakushima, Okinawa-Honto, Ishigakijima and Miyakojima.
  • *Certain one-way fee will be charged is a returning a one-way rental to a different prefecture (or area).
  • *One-way rentals are not available for microbuses, 3-ton and larger trucks, and specially equipped vehicles.
  • *Consent of the pick up rental location is required if you wish to change the drop-off location after car pick-up, and a drop-off fee will be charged.
    Certan fee apply to one-way rentals if the return location is changed after car pick-up.

Cancellation and other fees

Cancellation fees

Cancellation charges apply for the cancellation of reservations. If you do not show up without notice more than one hour after the reserved time of car pick up, this will be regarded as a cancellation. The same amount will be paid by Nippon Rent-A-Car in the event that a reservation is cancelled by Nippon Rent-A-Car and a rental agreement is not made. No such charges apply when the reservations and cancellation is made on the same day.

Up to 7 days prior to the date of rental
Charges do not apply
Up to 3 days prior to the date of rental
20% of the basic rate
Up to 1 day prior to the date of rental
30% of the basic rate
Date of rental
50% of the basic rate
Maximum charge JPY 6,000

*A separate cancellation charge applies for microbuses.

*No tax is imposed on cancellation charges.

Excess Hour Charges

If you wish to extend your rental, please contact the pick-up office prior to drop-off and get their consent. An excess charge, which is described on the tariff, will apply at the time of car return if the rental period is extended.

■Halfway Cancellation Charges (HCC)

If you choose to cancel the rental agreement during the rental period after pick-up, you are required to notify the rental location and obtain consent. In such an event, the rental rates for the cancelled part of the period will be refunded with the specified halfway cancellation charges deducted. No refund, however, is available for halfway cancellation of rental periods less than 12 hours.

Halfway Cancellation
Charges (HCC)

HCC = (A-B)*50% A: Basic rental rates for the original rental period B: Basic rental rates for the completed rental period *Maximum HCC JPY 6,000.

*Halfway cancellation charges differ for micro buses.

*No tax is imposed on cancellation charges.

Late-Night/Early-Morning Rental Charges (only at 24-hour operation rental offices)

An additional charge of JPY 1,080 will apply when car pick-up and/or return procedures are made between 11:00pm and 4:59am.
If both pick-up and return occur during these hours, fees will only apply for pick-up.

Fuel charge

・Please refuel at the designated gas stations before returning your vehicle if possible
・If you fail to refuel, Nippon Rent-A-Car will charge you a prescribed refueling charge based on kilometers driven or indication of the gas gauge. Please be advised that the rehueling charge in such case may be higher than that which would otherwise have been paid at a gas station.
・Please refuel with gasoline or diesel oil, as designated by the vehicle manufacturer.

Non-operation charge (NOC)

NOC will apply as part of the compensation for loss of use, arising from the non-usability of the rented vehicle during the repairing or cleaning period in the following cases when Nippon Rent-A-Car is not liable - traffic accidents, theft, engine failure, stains, etc. These charges will be the same regardless of the degree of the damage and the time required for repair.

When the rented vehicle is returned to the originally designated location
20,000 yen
Other situations
50,000 yen

*NOC is not covered by CDW.

*Taxes (including local consumption tax) do not apply to NOC.

Regular Season and High Season Applicable

Regular Season and High Season applicable are based on location/area.
Please refer to below map for respective season applicable for your rental office in advance.

Regular Season Rate will be applied for car rentals which will start other than ones which will start during the High Season dates.

* Please check rates based on your date/place of car pick up.

* Hkd Summer Season Rates in Hokkaido are different from ones applied in other part of Japan.

* For cargo vans and trucks, rates are based on Regular Season all the year round.

* High Season dates may be changed in every year.

* High Season Days applicable were changed for Izu area(Atami, Mishima, Izu Kogen, Ito and Shimoda), Shizuoka Pref. as of Apr. 1, 2017. Now, High Season Days are not applicable for the area in 2017.

2017 High Season Dates

Region Prefectures/area Golden Week Summer Year end and new year
Hokkaido Hokkaido May 2 - May 6 Jul. 1 - Aug. 31 N/A
Tohoku Aomori /
Miyagi /
Iwate /
Akita /
Yamagata /
Fukushima
May 2 - May 6 Jul. 14 - Jul. 17
Jul. 28 - Aug. 15
N/A
Kanto Tokyo
(except
Machida)
Apr. 28 - May 6 Jul. 14 - Aug. 27 Dec. 29 - Jan. 3
Kanagawa /
Saitama /
Gunma /
Tochigi /
Tokyo
(Machida)
Apr. 28 - May 6 Jul. 14 - Jul. 17
Jul. 28 - Aug. 15
Dec. 29 - Jan. 3
Chiba /
Ibaraki
May. 2 - May 6 Jul. 14 - Jul. 17
Jul. 28 - Aug. 15
Dec. 29 - Jan. 3
Koshinetsu
and
Hokuriku
Nagano /
Yamanashi
Apr. 28 - May 6 Jul. 14 - Aug. 27 Dec. 29 - Jan. 3
Niigata Apr. 28 - May 6 Jul. 14 - Aug. 27 N/A
Toyama /
Ishikawa /
Fukui
N/A N/A N/A
Tokai Aichi /
Gifu /
Shizuoka
N/A N/A N/A
Mie May. 2 - May 6 Jul. 14 - Jul. 17
Jul. 28 - Aug. 15
Dec. 29 - Jan. 3
Kinki Osaka /
Kyoto /
Hyogo /
Nara /
Shiga /
Wakayama
May. 2 - May 6 Jul. 14 - Jul. 17
Jul. 28 - Aug. 15
Dec. 29 - Jan. 3
Chugoku Hiroshima /
Okayama /
Tottori /
Shimane /
Yamaguchi
Apr. 28 - May 6 Jul. 14 - Aug. 27 Dec. 29 - Jan. 3
Shikoku Kagawa /
Tokushima /
Ehime /
Kochi
Apr. 28 - May 6 Jul. 14 - Jul. 17
Jul. 28 - Aug. 15
Dec. 29 - Jan. 3
Kyushu Fukuoka /
Saga /
Nagasaki /
Kumamoto /
Oita /
Miyazaki /
Kagoshima
Apr. 28 - May 6 Jul. 14 - Jul. 17
Aug. 10 - Aug. 15
Dec. 29 - Jan. 3
Okinawa Okinawa Apr. 28 - May 6 Jul. 14 - Aug. 27 Dec. 29 - Jan. 3

Snow Tires and Driving on Snowy Roads

Japan is one of the snowiest countries in the world. While there are some areas, like Sapporo (Hokkaido), Aomori, and Toyama, which are well-known for the amount of snowfalls they receive, almost all of Japan, with the exception of Okinawa, has the possibility to receive snowfall in winter. You need to take care on roads that have a build-up of snow or are icy as they are extremely slippery and you may not be able to operate your car effectively, leading to a dangerous situation. Moreover, you need to check before you set out on your journey whether there are any road regulations and/or traffic restrictions in place.

Note:1

In below area, all vehicles are equipped with snow tires during applicalbe period of year.
It will be free of charge and no advance notice will require.

Hokkaido: Pick up date; Nov. 4 to Apr. 15
Aomori, Akita, Iwate and Yamagata : Pick up date; Nov. 1 to Mar. 31
Miyagi and Fukushima : Pick up date; Dec., 1 to Mar. 31
Nagano, Yamanashi, Toyama, Ishikawa and Fukui : Pick up date; Dec. 31 to Mar. 31.

*It may cost you for before/after such period for snow tires.

Note:2

For one-way rental, when you plan to return to below snow fall area, please make a reservation for vehicle equipped with snow tires.

Major snowfall area:

Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Yamanashi, Nagano, Niigata, Tochigi(Nikko and Kinugawa area), Toyama, Ishikawa, Fukui, Shimane and Tottori

Note:3

Depending on the weather, it may snow in other area as well.
After checking the weather forecast and road conditions, when if you find it necessary to have vehicle equipped with snow tires, please make a reservation for such vehicle accordingly.

Snow Tires

If you drive when it is snowing, make sure that you select snow tires (a fee will be incurred in some regions).
Snow tires are a type of snow tire developed for cars that are driven on snowy and icy roads.
The tires are made of a special rubber that does not get hard easily, even in temperatures of 0℃ and below, and are designed to convey driving and braking forces to the road better than regular tires.

As driving on snowy and icy roads with normal tires is extremely dangerous, please make sure to thoroughly check the weather conditions when driving in Japan.
*Please note that if you reserve a car with regular tires, even in snowy regions, we may not be able to rent you snow tires depending on the weather conditions.
*Depending on the amount of snow that has fallen, cars without snow tires may be prohibited on driving on some roads.

Precautions for Driving on Snowy Roads

Gently and gradually press the accelerator pedal when accelerating from a standstill. If you accelerate suddenly, your tires may slip in place.
Do not turn, brake, accelerate, or decelerate suddenly while you are in motion. You may lose control and your car may spin.
Even on roads with a small amount of snow, they may be icy. Make sure to increase the distance between the car in front of you.
It is easy to spin when cornering due to centrifugal force, so make sure to slow down on the straight road before entering the corner.

Introduction of a convenient application

Safety tips FREE

"Safety tips", a push-enabled information alert app

This push-enabled app gives alerts for Earthquake Early Warning, Tsunami Warning, Weather Warning and Eruption Warning within Japan. The App provides various functions useful for both foreign tourists and residents in Japan, Website Links that contain helpful information in the event of a disaster.

QR Code

For Android

For iPhone

Available OS: Android 4.1 or later iOS7.0 or later